Nate’s Baby Shop – Store Policies

Welcome to Nate’s Baby Shop. By using our website or purchasing from us, you agree to the following policies:

1. Terms of Service

• You must be 18+ or have parental consent to use our site.
• Product details, prices, and availability may change without notice.
• We may refuse service, cancel, or limit orders at our discretion.
• Misuse of our site (fraud, illegal activity, harmful content) is strictly prohibited.

2. Privacy Policy

• We collect basic details (name, contact, shipping info, payment details) to process your orders.
• Payment details are handled securely and not stored by us.
• We do not sell your personal data; we only share necessary info with trusted partners (e.g., delivery and payment providers).
• You may request updates or deletion of your information anytime.

3. Returns & Refunds

• Items may be returned within 7 days if unused, in original condition, and with proof of purchase.
• Hygiene items (e.g., pacifiers, feeding bottles) and clearance items are non-returnable unless defective.
• Refunds are processed to your original payment method within 7 business days after approval.
• Customers cover return shipping costs unless the item is defective or incorrect.

4. Contact Us

For any questions, please reach out:
info@natesbabyshop.co.ke